Job Description

You will be responsible for the management of ensuring efficient cash collection, reinstatement and resolution of issues and queries.

Key responsibilities:

• Dealing with customers accounts
• Maintenance of customer accounts including undertaking complex reconciliations
• Liaising with overseas agents to facilitate cash collection
• Posting all incoming payments daily, referring to remittance advices where necessary
• Processing and posting credit card payments
• Weekly analysis of two suspense accounts
• Ensuring all invoicing queries are forwarded and resolved by the relevant departments
• Liaising with invoicing department on e-billing queries
• Liaising with billing department to rectify queries and obtain banking details
• Any other ad-hoc duties as required

Required Knowledge, Skills, and Abilities