Job Description

Our client is a private property investment and development business, with an extensive portfolio of commercial, residential, and mixed-use real estate. They pride themselves on old fashioned values whilst adopting a modern and forward thinking approach to their portfolios and businesses that occupy them.

What you'll be doing?

• Responsible for rent collection using the Qube Property Management and Accounting system, working closely with the Property Team
• Support on identification of unallocated cash items and receipt allocation
• Tenant ledger reconciliations
• Setting up charges quickly and accurately for new tenants and reconciling cash receipts
• Ensuring all tenant demands are raised correctly and issued on time
• Chasing arrears by telephone, letter and email
• Resolve tenant queries promptly and accurately, recording all correspondence on Qube
• Monitor and maintain payment plans to ensure compliance
• Liaising with debt recovery advisers to recover arrears where necessary
• Producing regular Aged Debt reporting and any other ad hoc reporting required
• Supporting Finance Assistant to reconcile tenant deposits
• Ensure team processes & controls are followed
• Assistance with other finance functions and Qube related issues as required

What's in it for you?

• Hybrid working
• 25 days holiday, plus bank holidays
• Health care
• Life cover

Required Knowledge, Skills, and Abilities

• Previous experience with credit control in a property company is essential
• Self-starter with proactive and professional approach
• Collaborative team player
• Strong communication skills to deal with tenant queries firmly but politely
• Proficient user of IT systems including MS office (advanced Excel)
• Experience with property management and accounting systems, ideally Qube
• Attention to detail