Credit Controller
Full Time
Job Description
- Allocation of cash, reconciliation and ensure debtor notes are kept up to date and maintained.
- Handle disputed accounts and negotiate to resolution or prepare for escalate if required.
- Mentoring and assisting junior members of the Credit Control team.
- Provide debtor commentary for weekly calls with the stakeholders.
- Monitoring the status of large unpaid invoices to assist the company’s cash flow.
- Prepare accounts with supporting evidence for legal process.
- Liaise with the sales order processing team to ensure that all customer details are up to date and correct.
- Maintain accurate individual measurement and performance statistics in line with team SLA’s
- Produce credit notes when requested
- Maintaining good relationships with internal and external stakeholders.
- Proactively looking for ways to streamline processes
- Completion of ad-hoc analyses and projects
Required Knowledge, Skills, and Abilities
- Minimum of 2 years’ experience within Credit Control
- Proven experience of operating in a large volume / low value credit control environment.
- Confident, persuasive and clear communicator.
- Ability to build relationships with both external customers and internal teams at all levels within the organization.
- Numerate, analytical, highly organized and with a good eye for detail.
- Ability to multi-task and manage multiple workstreams to tight deadlines
- A self-starter who is able to work both independently and as part of a team
- Excel knowledge preferred
Reference no: 99788