Job Description

Concierge and Facilitation

• Provides routine assistance with internal department communication (i.e., the intranet, SharePoint, Concierge)
• Assists with conference centre room booking, posts conference room schedules and coordinates conference centre set up and usage with business partners
• Provides support in the main lobby, welcoming guests and visitors
• Supports special projects as requested (i.e., plans and organises department or team events)
• Provides administrative support to department/business unit events

Operations

• Assists with day to day corporate real estate routine operations including ticketing system and food services
• Follows up with customers, as requested
• Assists and coordinates with vendors, service providers and corporate real estate staff as requested
• Assists with the maintenance of CAFM system (Office space) that tracks the occupancy of staff, hoteling, and work order request
• Assists with ergonomic assessments and proper desk setups
• Assists daily sorting, pickups and deliveries of all external and inter-office mail and supports employees on all mail and shipping requirements
• Supports the charging station program, if applicable

Vendor Assistance

• Assists and coordinates with contractors for maintenance and improvements

Business Continuity

• Assists safety team with fire evacuation and emergency training
• Assists with maintenance of emergency supplies and life and safety evacuation processes

Repairs and Maintenance

• Conducts regular walk-through to identify existing building issues
• Assists with purchasing new office furnishings

Property Assistance Coordination

• Assists with new hire setup, inter-office shuffles, company moves, and terminations as it relates to corporate real estate services

Required Knowledge, Skills, and Abilities