Job Description

You'll be enthusiastic and motivated and with a background in reservations or administration within a travel company. The role's priority is to support the sales team's and MD with bookings, amendments and documentation.

Responsibilities:

• Provide administrative support for bookings generated by the sales team and MD.
• Assist the sales team with the preparation of itineraries.
• Manage client customer service calls
• Check confirmations from suppliers to ensure booking and confirmation matches.
• Act as the quality control point prior to documentation dispatch
• Take responsibility for problem solving in a professional and diplomatic manner to maintain customer service levels.
• To maintain an excellent working relationship with all our suppliers

Required Knowledge, Skills, and Abilities

• Previous experience in travel is essential
• Attention to detail, accuracy and prioritization
• Excellent communication skills
• Numerate and experience of Excel
• Must have a flexible approach and be able to work on their own initiative.