Job Description

The ideal candidate would be able to deliver both first-class customer service, giving customers a premium experience second-to-none, whilst effectively using the IT systems to provide services as required.

• Meeting & greeting customers as they arrive at the scan Centre
• Maintaining a very high level of customer care
• Delivering a relaxing, professional, and premium experience to customers
• Taking calls and entering bookings into our booking system
• Guiding customers through the consent form
• Ensuring refreshments are refilled regularly
• Keeping the reception, corridors, kitchen area, and toilet clean
• Printing images for customers in various formats
• Burning copies of DVDs of the customer's scan session
• Filing consent forms
• Producing copies of reports when anomalies are found
• Processing payments by card, cash or discount voucher

Benefits

• Employees receive friends and family discount on our products and services
• Employee discount scheme on brand named product and services
• Peer recognition system
• Full suite of training courses will be provided
• DBS checks funded by the employer

Required Knowledge, Skills, and Abilities

• Someone with good communication skills, both verbal and written, with English as their first language
• Someone with good experience of using a computer as we leverage technology to its fullest
• Someone able to keep calm in busy situations
• Someone self-motivated to keep themselves occupied when we are quiet
• Role is for Friday, Saturday and Sunday week