Job Description

One of the UK well known insurance firms is looking for a Quality Manager to join their team, to drive quality protocol and set standards within the IT delivery function.

Key responsibilities:

• Testing of IT delivery and output
• Responsible for building a new high profile quality management and assurance function
• Ongoing monitoring, sampling and testing of the IT delivery output and outcomes against expected quality standards
• Set quality standards/Quality protocol
• Escalation point for all quality risk/issues/defects
• Knowledge of ISO Standards ( 9001, 27001, 20000, 38500)
• Knowledge of control frameworks ITIL and Cobit

Required Knowledge, Skills, and Abilities