Job Description

• You will be responsible for the effective administration of the referrals reception to pet owners, visitors and telephone callers, collection of payments and maintaining a welcoming environment in the reception and waiting area.
• Work professionally within a strong team dedicated to delivering high quality client care.
• Undertake and maintain effective administration processes, protocols and procedures in line with requirements and those of any applicable statutory or regulatory agency.
• Take responsibility for ensuring you are up to date with all required training i.e. annual online H&S training.

In return, you will receive:

• 6 weeks leave a year (5 weeks plus bank holidays/equivalent) rising to 7.6 weeks leave a year after first 5 years of service (1 extra day per annum based on service) - pro rata
• Pension
• Access to Perk Box offering Entertainment, Travel and Retail discounts
• Employee Assistance Programme
• Access to a range of flexible benefits to suit your needs – such as subsidized gym membership, and cycle to work scheme

Required Knowledge, Skills, and Abilities