Job Description

• Deliver a consistently high-end customer focused experience
• Embody a high-performance approach and encourage colleagues to do the same
• Ensure the workplace (reception, lobby, office, etc.) is visually of a high standard
• Provide timely and accurate information
• Respond appropriately to varying and fast changing priorities
• Build strong rapport with reoccurring customers (client staff, visitors, contractors, etc.)
• Represent us and the client organization in a manner that is in-keeping with the values, brand identity and culture of both

This role will be based on our client site in Glenrothes with the following shift pattern:

• Monday - Thursday 0745-1700, Friday 0745-1200 (42.5hrs per week)

Benefits:

• Paid holiday, company pension and life assurance scheme
• Discounted gym membership
• Wellness advice and support
• Cycle to Work Scheme
• Car lease and new car purchasing schemes
• Employee discounts and cashback savings across hundreds of your favorite high street brands, online shopping, holidays, and days out.
• City & Guilds accredited training program for professional and personal development
• Support to gain your SIA license

Required Knowledge, Skills, and Abilities

• Highest quality personal appearance
• Flexible, professional and adept at working under pressure
• Outstanding written, verbal and oral communication skills
• Customer oriented with a passion for high-level service
• Working knowledge of administrative computer packages such as MS Office, GSuite, etc.
• Polite and proactive
• Punctual and trustworthy
• Able to use initiative and highly adaptable
• Experienced in Customer Service, Front of House, Concierge, Hosting or Customer facing role ideally within a corporate environment
• Demonstrate the values of integrity, vigilance and helpfulness which Securitas prides itself on
• SIA license holders preferred