Job Description

• Polite and courteous phone manner
• Strong communication skills, both verbal and written
• Ability to participate actively as part of a team to produce good quality work and seek help from and provide support to others
• Confident in helpfully sharing clear, accurate information
• Good interpersonal skills
• Awareness of the importance of confidentiality in a project of this nature
• Good organizational and administration skills with careful attention to detail
• Competent in MS Office, Office 365, Microsoft Teams and SharePoint
• Capacity to complete work in a timely and accurate manner
• Ability to pay attention to detail and to take responsibility for ensuring that work is completed to a high standard

Required Knowledge, Skills, and Abilities