Job Description

• Be the face of our hotel and ensure a memorable reception experience for Guests
• Provide a high level of customer service at all times
• Inform guests about hotel room categories, room rates, packages, promotions and other hotel facilities
• Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
• Positive attitude and someone who makes our guests smile
• Genuinely friendly and caring
• Enjoys working as part of a team
• Good communication and personal presentation
• Attention to detail
• Competent level of IT proficiency
• Resilient and can work under pressure
• It would be advantageous if you worked previously in a customer facing job.
• There is no specific education or qualification required for this job.

Required Knowledge, Skills, and Abilities