Job Description

You are responsible for managing the front desk; providing support to ensure facilities services are provided in an effective and efficient manner. As front of house support the Receptionist must also demonstrate a high level of security awareness at all times and have knowledge of emergency evacuation procedures and Health & Safety.

• Receive, direct and relay telephone, fax & email and other queries
• Greet, assist and direct candidates/new hires/visitors and the general public to the appropriate staff member
• Manage incoming/outgoing mail and courier services
• Maintain the security sign-in book and a general filing system of correspondence, contacts and deliveries
• Assist in the preparation of the reception interview rooms
• Taking New hire photographs
• When Security on site is not present Issuing of ID and access badges for new hires/vendors/visitors and maintaining record of same.
• Print badges for new hires/loaner badges etc. at the direction of the Facilities Management and maintaining records of same.
• Assist the Office Service Coordinator in managing the repair and maintenance of office equipment and in the ordering of office supplies.
• Maintain the reception area in good order
• Support the facilities team
• Responsible for all other duties and tasks as assigned

Required Knowledge, Skills, and Abilities

• Experience in reception, concierge or related field
• Experience within a large commercial organisation would be beneficial
• Must have experience in running a front desk
• Excellent people skills and ability to interact with a wide range of client staff and demands
• Strong PC literacy and proven ability to manage daily activities using various systems.
• Excellent organisational and communication skill (both written and oral)
• Must be fluent in English
• Problem solving & decision making skills
• Be customer focused
• Possess cultural awareness and sensitivity