Job Description

 

The Job

Sales Admin

• Processing sales orders and putting them into Sage
• Manage/Update monthly orders schedule
• Ensuring the monthly schedule is kept organised and we are hitting monthly working hours and profit targets
• Answering enquiries from customers such as delivery lead times, prices, payments etc
• Preparing and sending quotes to customers
• Sending swatches out to customers
• Ordering materials from our suppliers for upcoming jobs
• Raising purchase orders on Sage
• Preparing and handing out job tickets to the factory team
• Talking the factory team through the upcoming jobs in the schedule
• Regularly asking for updates from the factory team regarding the timeline of the schedule
• Collating monthly invoices from Sage to add to the Sales Breakdown document
• Collating the amount of lost time every month and adding this to the Lost Hours document
• Keeping an up to date digital and physical file of invoices and time sheets

New Business / Business Development

• Generating new leads through resourcing and calling/emailing
• Meeting new clients and building relationships
• Working with agents, distributors as well as individual retail stores worldwide
• Customer service – dealing with complaints, issues and queries etc
• Build and maintain customer database
• Providing quotations, product information and pricing
• Processing Sales Orders
• Creating wholesale line sheets for our core product collection, seasonal collections and special projects
• Creating specs for special projects
• Collating sales figures for Critical Path meetings

Person Requirements

• Previous Administration/Support experience
• Excellent IT Skills including experience with all Microsoft packages including Outlook, Excel, PowerPoint and Word
• Sage 50 Accounts experience
• The ability to work accurately, with good attention to detail.
• Self-motivated, being able to work on your own initiative.
• A proactive person with problem-solving skills.
• Reliable, honest and hardworking
• Must be a team player
• Great communication skills, written and verbal
• Experience dealing with customers on the phone and via email.
• Experience gained within sales/marketing/new business would be an advantage.

Further Details

• Hours: Full-time / 40 hours per week Mon – Fri, 9am-5pm.
• Contract: Perm.
• Holidays: 23 days plus Bank holidays
• Benefits: Free tea and coffee making facilities, free onsite parking, enhanced company pension, Christmas office shut down.

Required Knowledge, Skills, and Abilities

• Previous Administration/Support experience • Excellent IT Skills including experience with all Microsoft packages including Outlook, Excel, PowerPoint and Word • Sage 50 Accounts experience • The ability to work accurately, with good attention to detail. • Self-motivated, being able to work on your own initiative. • A proactive person with problem-solving skills. • Reliable, honest and hardworking • Must be a team player • Great communication skills, written and verbal • Experience dealing with customers on the phone and via email. • Experience gained within sales/marketing/new business would be an advantage.