Job Description

We are looking for a candidate to fill a permanent role as an Administrator, assisting the Team Managers in running the team structures on a day to day basis. You will have responsibility for the provision of payment and administrative support to a number of multi-jurisdictional structures administered by the team.

Key responsibilities:

• Working closely with your Senior Administrator, Manager and Lead Director to provide quality and efficient service to the customers of the Corporate and Fund Services team;
• Administration of client matters;
• Maintaining a diary task list and ensure tasks are cleared on a timely basis;
• Liaising and building strong working relationships with other operational areas, internal and external business parties on matters relating to day to day operations;
• Arranging signing of documents according to signatory lists;
• Preparing forms and following processes with the guidance of checklists and written instructions;
• Reviewing and maintaining regular responses on a busy email inbox;
• Producing a high quality standard of email responses to all Investor related queries;
• Confident dealing with queries over the phone;
• Processing trades such as subscriptions, redemptions, and transfers;
• Ensuring that all trades are captured within the internal systems and platforms such as investment management system eFront;
• Running a distribution process, including building excel sheets using formulas such as VLOOKUP and using email Macros;
• Ensuring that client files are correctly maintained, and all relevant correspondence and documentation is accurately and regularly filed;
• Being responsible for the on boarding of new entities, collating due diligence, performing KYC checks and periodic reviews;
• Bank payment processing duties including collating of payment documentation, requesting missing information and inputting of payment instructions; and
• Performing other administrative duties as necessary to support the team.

Required Knowledge, Skills, and Abilities

Educated to a minimum level of math GCSE; Minimum 120 UCAS points held; Previous experience of working within a Fund Administration team is desirable; High level of English both spoken and written; Knowledge of how an investment trust or UK fund works; Very high attention to detail and high level of accuracy on work both numerical and written; A working knowledge of how to use Excel and basic formulas, any advanced experience is an advantage (e.g. creating macros); Previous experience in preparing and processing of payments; Previous experience in handling capital calls and distributions; Excellent communication and organization skills; Ability to work as part of a team; and Experience of working with online banking systems is an advantage.