Job Description

What you’ll be doing:

• Coordinating and supporting the deployment of Customer Delivery Drivers; e.g. late arrivals, issues and customer interface and resolution.
• To ensure a positive working relationship with Call Centre’s to ensure the very best customer service is achieved, when routes and deliveries are disrupted.
• Processing customer order payments, and ensuring necessary paperwork is completed.

Required Knowledge, Skills, and Abilities

What you'll have: Excellent PC skills including Google Suite, Word, Excel & PowerPoint. What else you could bring: Experience of working in an administration or clerical role in a Warehouse or Transport environment. Previous experience of data processing and inputting. Customer Facing and issue resolution. Confident Customer Telephone manner.