Job Description

Main Duties and Responsibilities:

• Update calls and information on internal systems

• Liaise with stakeholders 

• Log client communication and follow communication through to resolution

• Investigating, researching and collecting relevant information

• Make sure that email inbox is managed effectively 

• Chase third parties for updates to ensure deadlines are met

• Scanning and photocopying as directed.

• Prepare basic reports 

• Liaise with colleagues regarding updates and data collection.

• Answer telephone and assist clients with enquiries.

The successful candidate will be a confident communicator with good IT skills who is keen to learn and can pick up new skills quickly.

Required Knowledge, Skills, and Abilities