Job Description

• Answering incoming calls from clients in a highly professional, friendly manner
• Conducting daily targeted and prioritized outbound calls to make appointments
• Working with coordinators on which stores to book or reschedule appointments
• Routing calls to other departments / stores as required
• Accurately entering new client details and updating client records
• Maximizing the selling / upselling of sundry items
• Providing information, support and advice to members of staff

Tues to Saturday 9.30 - 5.30pm

Required Knowledge, Skills, and Abilities