Job Description

Duties will include

• Chase up overdue accounts and resolving queries
• Post daily incoming payments from bank statements, card payments and cheques received in the post onto customer accounts
• Processing and generating reminder letters and monthly statements
• Circulating weekly internal credit reports
• Reconciliation of customer accounts
• Supporting Operations and Billing teams with customer account queries, including any invoice disputes
• Pro-actively reviewing customer credit terms and limits, ensuring they are adequate
• Reduce late payments, minimise debt and optimise cash flow into the business, ensuring debtor days stay within company target range
• Negotiate repayment plans when necessary
• Set up new customer accounts
• Maintain existing account details within the sales ledger
• Finance administrative work

Required Knowledge, Skills, and Abilities