Job Description

What you’ll do:

• Find every opportunity to boost your store’s success with sensational customer service
• Create an environment in which customers feel welcome and comfortable
• Engage customers in genuine, enjoyable conversations to understand their needs
• Help people choose the right products and show them how to make their digital life better
• Keep up to date with all our products, services and promotions, and those of competitors
• Take pride in the appearance of the store, keeping it clean and tidy at all times

You’ll definitely:

• Be able to show how you’ve worked to and achieved sales targets or deadlines
• Show an interest in communications technology
• Enjoy being part of a team but still have the drive to work on your own initiative

You might even:

• Have worked in retail, sales or service
• Know a thing or two about the telecoms sector

What’s in it for you?

• Exceptional career progression in Retail and to other areas of BT with our Aspire internal development programme
• Competitive salary

• Uncapped monthly commission, based on personal and store targets
• Typical commission of £3,500 (pro-rata); top performers can earn £20,000
• Competitive healthcare and BT share plans
• 75% discount on mobile package (30% for Friends and Family)
• 25 days’ holiday (pro-rata) with the opportunity to buy a further 5 days, plus your birthday off
• The chance to win once-in-a-lifetime all-expense-paid trips

Required Knowledge, Skills, and Abilities