Job Description

Responsibilities:
- Having experience dealing with high volume of emails
- Being able to be empathetic and supportive in different situations
- Be able to problem solve while on the phone
- Updating internal databases
- Producing reports
- Ensuring all reports have the correct customer information on
- Logging all emails correctly

Required Knowledge, Skills, and Abilities

NHS experience Strong admin skills Ability to work in a fast paced environment Ability deal with queries quickly and confidently High attention to detail Immediately available as this will be an immediate start Able to deal with people at all levels