Job Description

Working as a Service Coordinator you will be responsible for the coordination of all installation, repair, service, maintenance and engineers on customer sites across the North East

• The position will be coordinating the mobile engineers providing attendance on all client sites
• Demonstrating working to demanding deadlines, possessing a can-do attitude, creative mind, high level of energy, enthusiasm and happy to communicate with customers at all levels

Ideally you will be

• Well educated with experience of coordinating service offer
• Facilitate team delivering the highest level of service excellence to the client
• Confident telephone manner required answering incoming client calls
• Excellent keyboard and IT skills, including Excel, Sage and Microsoft
• Excellent communication and telephone skills within Industrial service sector
• Experienced negotiating attendance timescale and costs
• Updating performance spreadsheets
• General administration duties.
• Processing quotations
• Producing price quotations
• Raising purchase orders

An experienced sales administrator or service administrator is required. Please note hours of work are rotad for a 40 hour week between the hours of 7.30am and 6pm Monday to Friday.

Required Knowledge, Skills, and Abilities