Job Description

You must be able to demonstrate credit control experience with a proven track record of collecting cash from a high volume of creditors using effective and efficient methods. You will have the confidence to take ownership of your ledger, with a focus on resolving queries and minimizing debt. You will be responsible for ensuring customer balances remain within account terms and support the wider business units with query resolution.

• To ensure timely cash collection of all outstanding payments - minimising the AR outstanding balance 
• To follow up on all overdue accounts and reporting to ensure compliance with group credit policy and KPIs as set by the Head of Credit Control
• To assist with all aspects of the credit function 
• Account reconciliations and statement processing
• Issuing reminders and follow up for payments, chasing overdue invoices via the telephone and email 
• Sending out copy invoices, statements and managing customer queries
• Liaise with other departments around the business to resolve queries and close invoices 
• Administering client invoices via the customer portals where required
• Assist in obtaining purchase orders from customers and issuing updated invoices 
• Ledger maintenance, ensuring customer details are kept up to date
• Maintaining good client relationships 
• Other duties as assigned

Monday to Friday 37.5 hours per week. Part office part home working (Monday & Friday working from home).

Benefits:

• Company pension
• Work from home

Schedule:

• Monday to Friday

Required Knowledge, Skills, and Abilities

• Min 3 years’ experience in similar role 
• Excellent communication skills - both verbal and written
• Excellent customer service skills 
• Well organized, attention to detail and meticulous approach to work
• Intermediate Excel and IT skills. 
• Work well under pressure and to deadlines,
• Effectively priorities and manage own workload. 
• Ability to work as part of a team
• Knowledge of Unit4 Business would be an advantage but not essential.

Experience:

• accounting: 3 years (required)