Job Description

The role of Credit Controller is to ensure prompt payment against invoices issued by the company for goods supplied under the agreed payment terms.

• Release of goods based on terms and status of customer account
• Chasing late payers via telephone and/or e-mail
• Keeping bad debts under control and taking correct measures should a situation arise
• Keep debts over 30 days under 2% in line with company's KPI's
• Liaise with solicitors regarding any legal action that may arise and follow up until resolution has been sought / agreed
• Prepare schedule of posting cash and keeping customer account up to date enabling releases
• Deal with and resolve queries in a timely manner using our dedicated query management system
• Manage credit applications and credit check - the company uses Euler and Cocredo for credit risk
• Customer account set-up to ensure compliance with regulations together with account maintenance ensuring all aspects of the customer’s account are always up to date
• Discussion and cooperation with department Manager, Area Sales Managers and with other departments.
• This position also requires increased involvement with our subsidiary company.
• Providing reports to the Management Team and Auditors when required /requested
• Keeping up with all IT advancements relevant to your role to ensure the most efficient method of carrying out your tasks
• Maintenance of filing and record keeping
• Providing cover for colleagues in Finance during absence
• Any other additional ad-hoc duties as deemed necessary

Working Hours:

• Full time Monday - Friday 8.30am-5.30pm

Benefits:

• Company pension scheme
• 23 days holidays (3 of which to be saved for Xmas shutdown), plus bank holidays
• Private health cover subject to approval by insures upon completion of probationary period.
• Salary: Negotiable depending on experience

Required Knowledge, Skills, and Abilities

• Applicants need to be an experienced Credit Controller and be able to demonstrate their ability during interview.
• The right candidate must be able to recognize goodwill and continuity of customers when chasing debt to encourage repeat sales. Being able to engage with the customers and build a rapport is an essential skill required for this position.
• It is also of utmost importance that the Credit Controller can work cross-functionally with team members both in the Customer Services and Sales Departments as well within the Accounts team.
• Also required is excellent numeracy and accuracy.
• The role requires the applicant to be fluent English (both written and verbal), excellent communication skills, and an amicable manner.
• In addition, you must also have excellent command of Excel spreadsheets and ERP systems used to process transactions.
• Experienced Credit Controller, quick and efficient in their role
• Qualified to minimum of A level or equivalent with English and Math
• Good communication skill, a team player and enthusiastic and dynamic in their role