Job Description

• Creating and upholding payment procedures and policies that ensure timely payment
• Credit checking prospective credit customers
• Creating and sending out sales invoices using the In-House sales invoicing software.
• Following up and collecting payments.
• Following strict and specific deadlines in respect of sales invoicing and reporting.
• Performing account reconciliations and monitoring the account details of customers.
• Monitoring the delayed or missed payments and other irregularities.
• Investigating and resolving payment errors.
• Examining and solving customer queries and complaints.
• Processing sales invoicing adjustments in respect of customer accounts.
• Communicating with customers via phone, email.
• Assisting with monthly closing and preparing statistics and metrics.
• Using various software to track data.
• Preparing write-offs, and reversals.
• Providing administrative support to finance team
• Familiarity with Xero would be an advantage

Required Knowledge, Skills, and Abilities