Job Description

This role will report to the Credit Control Manager, working closely with the credit control team on a high profile debtor account

WHAT YOU WILL BE DOING?

• Responsible for the collection of payment for overdue invoices relating to a high profile account.
• Identify invoice queries and assist in resolution by liaising with appropriate business departments
• Accurate cash posting and allocation
• Responsible for keeping notes on all unpaid invoices and allocated cash
• Cash posting corrections as required
• Prioritization of workload and ability to multi-task to be able to work effectively under time pressure
• Escalation of unresolved issues as required
• Support your line manager with any requests, reports or tasks that may be allocated to you

Required Knowledge, Skills, and Abilities

• Minimum 2 years experience working in a credit control role
• Experience dealing with complex accounts with high volume admin
• Excellent organizational, admin and problem solving skills
• SAP experience highly desirable
• Good communication and interpersonal skills both written and oral, able to engage with people at all levels both internally and externally.
• Ability to work accurately with attention to detail, multi-task and meet tight deadlines.
• A good team worker, willing to be flexible and take on a range of activities and looking to learn and develop within the role.
• Highly IT literate with sound MS Office skills particularly in Excel.
• High Standard of integrity, confidentiality and discretion.