Support Administrator
Permanent,Full-time
Job Description
- Processing of orders and quotations and online pricing system.
- Maintain detailed effective communication with other team members
- To ensure errors are kept within Company standards and KPI's
- Liaising with customers regarding specification of orders and quotations from updates through to sign off and manufacture
- Attend weekly internal bulk meetings, sales meetings, and production meetings
- Update the sales team with available production space
- Liaise with the sales team on orders that are expected to be placed to ensure bulk weeks are fulfilled
- Ordering goods from suppliers on a weekly basis to cover holiday and absence
- Invoice checking in line with Company procedure, liaising with the accounts department
- Answering the office phone and maintaining a customer CRM system.
Required Knowledge, Skills, and Abilities
- Must have a proactive initiative to aspects of the role
- Excellent communication skills both internally and externally, verbal and written. Willing and confident to use the phone with a calming nature.
- Proficient PC skills within Microsoft office package as well as the ability to manage multiple inboxes
- Strong awareness of attention to detail
- Desired office experience
- Previous sales/ procurement experience with costing, pricing, and quotations
- Excellent time management skills, need to have the ability to organise/prioritise workload
Reference no: 99170