Administrator
Full Time
Job Description
- Achieve high volumes of daily credit control, documenting call activity - promised payments - instalments
- Log customer disputes in SAP ensuring the level of detail is sufficient for analyzing root cause issues
- Achieve high level collection results for nominated accounts reducing and then maintaining aged debt position
- To provide speedy solutions for document requests
- Releasing orders in line with credit policy and updating list daily for stream stakeholders
- Preparing journals for authorization using the published approver matrix
- Attend any meetings as required
- Utilize any required portals either customer or internal
- Read and interpret financial data working with line manager and to ensure credit facilities are appropriate and in line with policy
Required Knowledge, Skills, and Abilities
- Demonstrable experience in a credit control environment
- Institute of Credit Management member
- Ability to communicate with customers and staff at all levels of the organization (essential) with excellent telephone manner
- IT: Microsoft Office skills namely Excel, Word and PowerPoint - desirable. SAP and Mediset
- To be personable yet articulate
- To have an understanding of working within a complex structure both internally and externally
- To have negotiation skills in relation to credit control
Reference no: 98064