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CUSTOMER LOGISTICS SERVICES
  • United Kingdom - Ireland - Dublin -
2 years ago
Customer Service
Permanent,Full-time
Job Description

You will gain experience working in a demanding international supply chain department and the specific skills /opportunities will be:

  • Providing premium customer experience by orchestrating between customers and internal partners supporting value-add information & services through close communication and collaboration.
  • Dealing with customer order management queries regarding their needs and balancing this against our capabilities through established logistics concepts considering legal requirements.
  • Analyzing customers’ market and business (including demand development) anticipating future customer requirements and act in line with the overall company strategy.
  • Striving for continuous optimization of customer supply chain concepts
  • Ensuring on-time delivery to achieve customer satisfaction.
  • Embracing process and systems changes through supported self-learning

Benefits

  • Competitive Salary
  • Annual Bonus
  • Pension Scheme
  • Monthly Commuter Ticket
  • Company Sick Leave scheme
  • Medical & Dental Insurance
  • Training & Development
  • Educational Support
  • Sports & Social Club

Required Knowledge, Skills, and Abilities
  • Proven success & experience in Supply Chain Management and/or Customer Related environment
  • 3rd level qualification in a business or related discipline; Supply Chain/Operations emphasis preferred
  • Proficiency with Microsoft Office applications
  • Fluency in English and German
  • Knowledge of SAP ERP applications an advantage
  • Excellent communication skills, both written and verbal in the required languages
  • Ability to work effectively in a team environment and to work with employees at all levels of the organization
  • Ability to adapt quickly, working in a dynamic business environment
  • Customer focused
  • Results driven and solutions oriented
  • Has a Zero Defect mindset
  • Strong problem solving ability
  • Works proactively with a sense of urgency and attention to detail at all times

Reference no: 91163

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