Job Description

You will assist in ensuring the smooth and efficient running of the Department ensuring guest’s requests are met at all times and revenue is maximized.

• Ensure all guests receive a genuine warm, friendly and courteous welcome on arrival and during their stay rom all department personnel.
• Assist in achieving goals in relation to mystery audits, customer comment index, quality evaluations and hotel standards.
• Assist in efficiently and effectively controlling front office departmental operations.
• Work with the management team to ensure strong morale amongst the team at all times.

What do we offer in return?

• Competitive salary
• Training and Development opportunities – including structured Development Programmes and access to company
• Daily meals provided
• Employee assistance programme and wellness initiatives
• Excellent working environment focused on a positive employee experience
• Team social events throughout the year

Required Knowledge, Skills, and Abilities

• 6 - 12 months experience in a similar role.
• Excellent organizational skills and the ability to oversee & delegate work to others.
• A warm, friendly and approachable personality when dealing with fellow staff and guests.
• The ability to work on their own initiative, as well as being capable of working as part of a team.