Job Description

• Managing weekly payroll in a timely manner, using the agreed systems and ensuing all stakeholders conform in line with contractual agreements.
• Monitoring and report of staff compliance, carry out audits and surveys and work with the Head of Quality to ensure branch operates in line with contractual agreements.
• Monitoring contractual requirements, generating data and ensuring KPIs are met
• Ensuring all electronic call monitoring systems are monitored daily to ensure contractual compliance, service users and staff safety
• Establish strong working relationships with all key stakeholders across the business both internally and externally.
• To support with branch holiday, sickness, supplies, equipment and ensure operational issues are resolved and reported where necessary.

Required Knowledge, Skills, and Abilities